About two weeks ago I reported that my laptop needed to be repaired since it was not powering up. Since I had an extended warrany I brought it back to the store to be fixed. I am not naming this retailer because I don't want to be sued. There may be some lawyers reading this saying that I am guilty of libel. Anyway after two weeks my laptop was not even sent out. The reason. They didn't have the right box needed to ship it out. Come on guys, I paid $180 for a service contract. Doesn't that cover the cost of shipping? This is extremely bad customer service to say the least.
I will likely not purchase anything from this store again.
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